About Our Team

Jackie Lyles


Jackie encourages executives and community activists to expand the value of doing something for the first time. She inspires innovators to solve insurmountable industry and local challenges. Against all odds, her clients are working with strategic partners and local communities to improve population health. Her success in serving as a member and innovating new decision-making processes with Institutional Review Boards for Human Clinical Trials provides as a rare talent to connect population health with medical innovators.

Recognized as an innovation consultant, developer of leaders, and facilitator, Jackie activates value with innovative technology. Over the last 15 years, with over $10 million invested in research, she built the Flow Value Model™ and Flow Framework™ to give clients proven systems to experience predictable results.

With testing and analysis using a Double Competency Value Research Model developed by Dr. VK Kumar, she worked to create the Flow Framework™ to provide “Frictionless Flow” for industry leaders and offer certification workshops. The work is proven and field tested in 20,000 conversations in 110 countries.

Known for collaborations that create systemic change, she launched the Episcopal Homeless Initiative with government agencies, foundations, nonprofits, hospital systems, and 1,500 volunteers to end homelessness for 500 people.

Her clients include Academic Medical Institutions, Robert Wood Johnson Foundation, Shell, Abbott Labs, IBM, DuPont, and CenterPoint Energy, as well as hundreds of privately held companies. Jackie has raised more than $14 million to support causes that she is passionate about, such as entrepreneurship, collaboration of nonprofits, and women’s issues. She served on Boards such as the Texas Executive Women and St. Luke’s United Methodist Church. She was also recognized as one of the top ten business leaders in Houston as a “Women on the Move” from KPRK and Texas Executive Women. She has a BS in Psychology from Texas A&M University and an MBA with honors from the University of St. Thomas in Houston. Her book, Transformational Growth, is a bestseller and is available on Amazon in print and on Kindle.

Maureen Sanders

Chief Operating Officer

Maureen brings a wealth of experience in all aspects of business, professional development and fundraising after successful careers in the financial industry and the non-profit sector.

While in the financial industry, Maureen managed retail banking teams to achieve the fastest growth in deposits and revenue of any branches within a $2 Billion dollar organization. Maureen’s proven strategy for networking and the art of building relationships was developed over the years resulting in thousands of new clients without ever having to prospect and cold call.

All client segments benefitted from the countless hours that Maureen would spend with them to talk about their business challenges and how to grow their revenue. She consistently referred business to her clients bringing them value and much success.

Taking her business development and relationship skills to the next level, Maureen embarked on a non-profit career path that took her from a one person development shop to an executive director level in less than 7 years. She has raised millions for the non-profits where she worked such as Genesys Works, Houston Community College Foundation, San Jose Clinic and the Mission of Yahweh.

The perfect blend of a strong financial background and her collaborative nature with fundraising bring resilience and value to the Jackie Lyles Group as the Chief Operating Officer.

Maureen’s community involvement is extensive having served on many boards such as Avondale House, Baylor College of Medicine-Advisory Council-Breast Care Center, Kristie Lee Tautenhahn Foundation, Texas Executive Women, Texas Medical Center-Women’s Health Network and the Upper Kirby District Association Foundation. She has a BBA in Marketing from Texas A&M University and attended the Lilly Family School of Philanthropy at Indiana University-Purdue University Indianapolis.

Heather Shirk Patrick

GROW Framework™ Specialist

Heather Patrick is a certified GROW Framework ™Specialist and has spent more than fifteen years in the non-profit community serving at the local, regional and national levels of healthcare not for profits. A versatile and strategic leader, she has a keen ability to leverage insights and analysis to build mission programs with maximum impact performing at high levels of effectiveness and efficiency. These skills have played out over time in a career focused on systems and operations development; training and leadership development for field executives; strategic grant making; fundraising and campaign management.

Heather is currently managing her own consulting practice focused on working with organizations to increase revenue, build sustainability, leverage programs, maximize talent and capitalize on strategic partnership. Over the last three years she has worked with organizations such as C-Change to design and execute strategies that leveraged the resources (human and financial capital) of national and local organizations and community leaders to advance smoke-free campaigns and policies across four states.

At the Lymphoma Research Foundation, $10M annual budget, Heather designed and implemented a national strategy for community engagement, including a rebrand activity, a turnaround staffing structure and partnership and media development for local and regional markets. This resulted in a dynamic and integrated approach to volunteer management and engagement, fundraising, and organizational awareness.

For Susan G. Komen, $400M annual budget, her efforts spanned the local and national efforts. Of note, was her work in leading 118 Affiliates through a restructure impacting governance, structure and fundraising; this strategic imperative was conceived and executed within 18 months, on budget. Another significant contribution was the design and implementation of an online grant making system, spanning all 118 Affiliates, impacting 2,000 organizations. Once that tool was in place, she set a strategy for more effective grant making maximizing the $90M investment made in communities across the United States.

Heather resides in Houston, TX and she is committed to investing her energy, ideas and experience to grow emerging leaders and strengthening nonprofits. In August of 2009 she was selected to participate in the Leadership Institute for Nonprofit Executives at Rice University.  Today, she gives back by serving as an instructor at Rice University teaching Volunteer Management. Additionally, she currently is a Houston Livestock Show and Rodeo Committee Member.

Heather was a part of the Nonprofit Leadership Alliance Host Committee for the 2016 Alliance Management Institute.

In 2016, Heather was awarded the prestigious Cable Award from Delta Gamma. The Cable Award is presented by the Fraternity to recognize alumnae for personal devotion and continued service to the Fraternity.  This Award is reserved for the alumna who, through her years of serving Delta Gamma, has evidenced unusual loyalty and devotion far beyond normal alumnae participation.  She has been a part of the Fraternity since 1993 and has served in leadership roles throughout the 20+ years she has been in the fraternity, including: participation on the Advisory Council for the Houston Delta Gamma Foundation and Chairing the Delta Gamma Foundation Richard D. Shirk Family Lectureship in Healthcare Values and Ethics at the University of Houston.

Ms. Patrick earned her BBA from the University of Houston.

Patrick D. Carmichael

GROW Framework™ Specialist

Patrick Carmichael is a results-oriented HR executive with extensive international experience developing the professional, management and executive talent of global corporations. Patrick has hands-on experience building leadership development processes and talent management systems, and he is experienced in facilitating executive management teams to formulate and communicate corporate values, desired behaviors and expectations.

Patrick has over 30 years experience in challenging HR roles solving the leadership and cross-cultural development issues faced by today’s global organizations. Prior to his retirement from the oil and gas industry in 2010, Patrick Carmichael spent 15 years at Saudi Aramco providing insight and leadership to HR functions in four business lines of the world’s largest energy producer. Following a six-year term as the business line talent manager for the organization’s downstream business, he joined the company’s Employee Relations & Training Management team. Here, he oversaw the development and implementation of major HR projects to support the company’s domestic and international business and strategic goals. Patrick originally joined Saudi Aramco in 1996 as a Senior Consultant in the Management Development Department, where he was primarily tasked with the design, development and implementation of training and organization development programs for mid through executive-level management personnel. This work resulted in the organization’s first 360 degree feedback program; it’s global leadership development programs; it’s launching of a three-tier assessment center process linked to performance and potential assessment, as well as a manager through executive-level coaching program designed to support the organization’s strongest replacement-table candidates.

Prior to Saudi Aramco, he was the Manager of Training and Organizational Development for Aramco Services Company in Houston, Texas. There, he co-designed and facilitated the company’s first process redesign efforts, as well as their first action-learning program. The results of these initiatives established a practical and effective approach to team development throughout the organization by bringing employees and management together to assess and learn from actual business issues.

Patrick also worked in the shipbuilding industry, aerospace and education. While a full-time faculty member at San Diego State University, he taught courses in the College of Arts & Letters and was also responsible for international training and development projects. His focus became long-term corporate human resource development and to this end, he worked closely with the Colleges of Business, Engineering and Education in designing large-scale HR projects for clients such as Aramco, SABIC, Kuwait University, Sonotrach, S&S, Pemex, PDVSA, Nissan and Mitsubishi, to name a few.

Carmichael is the recipient of the Roger Fisher Lifetime Achievement Award (2010) bestowed by the Harvard Negotiation Project, and he was recognized by the Arabian Society for Human Resource Management in 2011 for “Promoting the HR profession and advancing the human capital capabilities of organizations throughout the Arab World.” In addition he serves as Vice President at the Best Practice Institute, and he is an advisory council member of The Institute for Management Studies. Patrick is also the corporate HR Advisor to CMPartners of Cambridge, MA. He completed his undergraduate and graduate work at San Diego State University, as well as management and executive programs at Southern Methodist University, London Business School and the Center for Creative Leadership.